Terms of Service

ColorFinder AI (“ColorFinder AI”, the “Service”) is a personal color analysis product available at colorfinderai.com. It is operated by kraftscale GmbH, a company incorporated in Switzerland (“kraftscale”, “we”, “us”, or “our”). ColorFinder AI is a product by kraftscale.com.

These Terms of Service (the “Terms”) form a binding agreement between you and kraftscale and govern your access to and use of the Service, including the website, the analysis tool, the AI image previews, paid reports, and any accounts. By using the Service in any way, you agree to these Terms. If you do not agree, do not use the Service.

Your use of the Service is also governed by our Privacy Policy, which explains how we handle your photo and personal information.

ColorFinder AI estimates your seasonal color palette from a photo you provide. The core analysis runs on your device and is deterministic — the same photo produces the same result. From that result we generate a 12-season verdict, a confidence score, a personalized color palette, and optional AI image previews (drapes, hair, makeup, and outfit renders) that help you visualize the palette on yourself.

The Service is guidance, not professional advice. Color analysis is inherently subjective and depends on photo quality and lighting. AI image previews are computer-generated approximations, are labeled as “AI renders,” and are not photographs of real garments, makeup, or results. Nothing in the Service is medical, dermatological, or other professional advice, and you should not rely on it as such.

You must be at least 18 years old (or the age of majority where you live, whichever is higher) to use the Service. By using the Service, you confirm that you meet this requirement. The Service is not directed to children, and we do not knowingly collect information from anyone under 18.

You may, in our sole discretion, be refused access to the Service, and we may change eligibility criteria at any time where permitted by law.

To use the analysis you upload a photo. You are responsible for the content you upload and you represent and warrant that:

• the photo is of yourself, or of another adult who has given you their explicit consent to upload their image and to generate AI previews of them;
• everyone shown is at least 18 years old;
• you have all rights necessary to upload the photo and you are not infringing anyone’s rights by doing so.

You agree that you will not use the Service to:

• upload images of minors, or any non-consensual, intimate, nude, sexually explicit, or otherwise unlawful imagery — ColorFinder AI is not a “nudifier” or “undressing” tool and must never be used as one;
• impersonate any person or create deepfakes intended to deceive, defraud, or mislead;
• harass, defame, or violate the privacy or rights of any person, or create content that is hateful, discriminatory, or promotes violence or self-harm;
• violate any applicable law or regulation, or infringe any intellectual property or other right;
• scrape, data-mine, or use automated systems to extract data from the Service except through any API we expressly authorize;
• reverse engineer, decompile, or attempt to discover the source code or underlying models of the Service, except to the extent this restriction is prohibited by law;
• interfere with, overload, or disrupt the Service, or bypass any measures we use to protect or restrict access to it;
• resell, duplicate, or commercially exploit the Service without our written permission.

We may remove content and suspend or terminate access for any violation. We will remove and, where required by law, report any content depicting child sexual abuse or exploitation to the appropriate authorities. We maintain a zero-tolerance policy on this.

You keep your content. You retain all rights to the photos you upload and to the analysis, palette, and AI previews generated for you (your “Report”). We do not claim ownership of them, and — unlike many AI services — we do not take a broad marketing license to your images and we do not use your photos to train AI models.

You grant us only the limited license needed to operate the Service: to process your photo to produce your Report, to generate AI previews at your direction, and — if you choose to save your Report to an account — to store it in encrypted form so you can access it. This license exists only to deliver the Service to you and ends when your content is deleted. See the Privacy Policy for how processing, storage, and deletion actually work.

The Service itself — including the software, design, text, logos, the ColorFinder wordmark, and the underlying methodology — is owned by kraftscale and its licensors and is protected by intellectual property laws. We grant you a personal, non-exclusive, non-transferable, revocable license to use the Service for your own personal use. All rights not expressly granted are reserved.

Celebrity color placements shown in the Service are community-cited examples for illustration and are not presented as verified fact.

ColorFinder AI offers a single paid product: a full personal color analysis Report. It is a one-time purchase — there is no subscription and nothing auto-renews. The current price is shown at checkout (list price $30; a launch promotion may apply). All prices are in US dollars unless stated otherwise.

Payments are processed by our payment provider, Stripe. We do not receive or store your full card details. You agree to provide accurate payment information and authorize the charge shown at checkout. Prices, promotions, and features may change at any time, but changes will not affect a purchase you have already completed.

Digital content and refunds. Your Report and AI previews are digital content delivered immediately, and generating them incurs real, immediate compute cost on our side. By purchasing, you ask us to begin delivery right away and you acknowledge that, to the extent permitted by law, you lose any statutory right of withdrawal once delivery has begun. Because of this, purchases are generally non-refundable.

This does not affect mandatory consumer-protection rights you may have under Swiss or other applicable law. If your Report fails to generate, is materially defective, or was charged in error, contact us and we will make it right — by re-running it or, where appropriate, issuing a refund.

You are responsible for any taxes, duties, or similar assessments associated with your purchase, except for taxes based on our net income.

You can use the analysis without an account. If you choose to create one (via a passwordless magic link or one-time code) to save your Report, you are responsible for keeping access to your email secure and for activity that occurs under your account. Each person should have a single account. Notify us promptly of any unauthorized use.

You can delete your account and saved data at any time from within the Service, and saved Reports are automatically deleted after 30 days. See the Privacy Policy for details.

We may modify, suspend, or discontinue the Service or any feature at any time, and we may impose limits on certain features or restrict access. We will try to give reasonable notice of material changes where practical, but we are not liable for any modification, suspension, or discontinuation of the Service except as set out in these Terms.

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, for material changes, provide additional notice where appropriate. Changes take effect when posted (or later, if stated), and your continued use of the Service after that means you accept the updated Terms.

The Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, secure, or error-free, that results (including color verdicts or AI previews) will be accurate, or that it will meet your expectations. You use the Service at your own risk.

Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.

To the fullest extent permitted by law, kraftscale and its directors, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profits, data, goodwill, or other intangible losses, arising out of or relating to the Service.

To the fullest extent permitted by law, our total liability for all claims relating to the Service will not exceed the greater of the amount you paid us for the Service in the twelve months before the claim, or USD 100.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence, for fraud, or for gross negligence or wilful misconduct. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

To the extent permitted by law, you agree to indemnify and hold harmless kraftscale and its affiliates and their personnel from any claims, losses, and reasonable expenses (including legal fees) arising out of your misuse of the Service, the content you upload, or your violation of these Terms or any applicable law or third-party right.

We may suspend or terminate your access to the Service at any time if you breach these Terms or to protect the Service or other users. You may stop using the Service and delete your account at any time. Sections that by their nature should survive termination — including ownership, disclaimers, limitation of liability, and indemnification — will survive.

These Terms are governed by the substantive laws of Switzerland, without regard to conflict-of-laws rules. The exclusive place of jurisdiction for any dispute arising out of or in connection with these Terms is the registered seat of kraftscale GmbH in Switzerland, subject to any mandatory place of jurisdiction provided by law.

If you are a consumer, this choice of law and forum does not deprive you of the protection of mandatory consumer-protection provisions of the law of the country where you habitually reside. We would rather resolve concerns directly — please contact us first and we will try to find a fair solution.

These Terms, together with the Privacy Policy, are the entire agreement between you and kraftscale regarding the Service. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. No partnership, agency, or employment relationship is created by these Terms.

Questions about these Terms? Get in touch:

kraftscale GmbH
Switzerland
Email: hello@colorfinderai.com